Contact

Let's have a yarn.

Send a message, or grab us by phone or email. We answer everything ourselves — no contact centre.

admin@tweedcoastsupport.com.au

Phone

(02) 5644 0150

Where

Tweed Coast & Gold Coast

ABN 91 682 694 122

Complaints, compliments & feedback

Tell us how we're going.

We want to know what we do well and where we can do better. You can fill this in with your name, or send it anonymously — it's completely up to you.

What are you sharing today?

I'd like to stay anonymous.We won't collect your details — which also means we may not be able to respond to you.

First name

Last name

Address

Telephone

Mobile

What would you like to tell us?

Include what happened, roughly when, and who was involved.

Have you already discussed this with us or anyone else?

If yes, who with and what happened.

What outcome are you hoping for?

How would you like us to keep you updated?

Your name (declaration)

Date

Your privacy

We use what you share here to look into and respond to your complaint, compliment or feedback, in line with privacy law. Sometimes we may need to share it with an advocacy or health service to help sort things out. Compliments may be used to promote our services, always without any identifying details — just tell us if you'd rather we didn't. If you stay anonymous, we may not be able to respond.

Questions? Call (02) 5644 0150 or email admin@tweedcoastsupport.com.au. You can also raise things with the NDIS Commission on 1800 035 544 (ndiscommission.gov.au), or the NDIA on 1800 800 110.